The first thing you should do is change your trading account password.

Then you should take a look at your trading history:

1. Click on the ‘Journal’ tab in your MT platform.
2. Within the ‘Journal’ tab, right click anywhere and select ‘Open’.
3. View your trading activity.

If you’re using the MT platform on more than one device, you will have to retrieve all log files in order to your entire history.

If you need any help, please contact Customer Support.

Your position will remain open and will be rolled over (at a swap charge) to the next trading day. You can find our swap fee rates in our Contract Specifications page.

Because it has been inactive for 13 days, as per Share’s Account Terms of Business.

You can re-enable your account by following the steps below:

1. Select your Shares account under the ‘My Trading Accounts’ section in MyFXTM.
2. Click on ‘Activate Account’ in the Account Details page.
3. A confirmation email will be sent once the process is complete.

Ensure that you’ve made the minimum deposit required.

If the issue persists, please contact our Customer Support team.

Ensure that you’ve made the minimum deposit required.

If the issue persists, please contact our Customer Support team.

No, we don’t. If you have Trailing Stops and EAs these will become inactive automatically if your platform is closed or you’re logged off.

This happens if you’ve given the platform an extra instruction before the previous one was completed that can happen from multiple clicks or a hyperactive EA.

Simply log out of the platform and login again.

Because you are allowed hedging.

Yes, this is called ‘hedging’.

Yes.

Trailing stops become inactive when you log out of your platform or you get disconnected.