Why is my order triggered at a different price than the one on my chart?

Submitted by Bhupesh.Belchandan on
Why is my order triggered at a different price than the one on my chart?

The prices displayed on the MT platform charts are the maximum Bid or High (top of the bar) and minimum Bid or Low (bottom of the bar).

  • Ask price = Bid + Spread
  • Minimum ask = Low + Spread
  • Maximum ask = High + Spread

On Buy positions, your Stop Loss and Take Profit orders will be triggered when the Bid price reaches the order level.

On Sell positions your Stop Loss and Take Profit orders will be triggered when the Ask price reaches the order level.

Buy Limit and Buy Stop orders will be triggered when the Ask prices reach order level.

Sell Limit and Sell Stop orders will be triggered when the Bid prices reach order level.

You can display an ‘Ask Line’ in your charts by following the steps below:

  1. Right click anywhere on the chart and select ‘Properties’.
  2. Go to the ‘Common’ tab and select the ‘Show Ask Line’ option.
  3. Click ‘OK’ to apply.

How can I place/change a Stop Loss/Take Profit order?

Submitted by Bhupesh.Belchandan on
How can I place/change a Stop Loss/Take Profit order?

Standard Account: You can set your Stop Loss/Take Profit in the new order window.

Advantage Account: You can set the Stop Loss/Take Profit after placing a new order by double clicking on the order or with a right click. Amend it by selecting ‘Modify or Delete Order’ from the ‘Trade’ tab in the terminal window.

You cannot modify or delete a Stop Loss/Take Profit once the price is reached.

How can I add a new indicator?

Submitted by Bhupesh.Belchandan on
How can I add a new indicator?

For Windows PC:

  1. Download and install the indicator and log in to your trading platform.
    2. Select the ‘Open data folder’ from the ‘File’ tab.
  2. Click ‘MQL4’ and then ‘Indicators’ and drag the indicator from your desktop to the new folder that opens.
  3. Exit your platform and log in again.
  4. Check your Navigator Window to find your new indicator.

For MAC/OS X:

  1. Go to the ‘Applications’ folder and right click (Command + click) on the trading platform icon.
  2. Select ‘Show Package Contents’ and click ‘Drive C’.
  3. Navigate to ‘Program Files’ and then to the relevant trading platform folder.
  4. Select ‘MQL4’ and then click ‘Indicators’.
  5. Drag and drop your indicator to the window that opens.

The expert advisor (EA) I installed won’t trade. What should I do?

Submitted by Bhupesh.Belchandan on
The expert advisor (EA) I installed won’t trade. What should I do?

Ensure that the EA is permitted to trade on your platform:

Go to the ‘Tools’ tab, select ‘Options’ then ‘Expert Advisors’ and check if the ‘Allow Automated Trading’ feature is switched on.

If the EA has been successfully activated then there’s should be a smiley face on the top-right corner of your chart.

If the EA is still not working then you should check for any errors in the log files in the ‘Experts’ tab.

For further assistance, please refer to the EA provider or the MQL4 community forum.

How can I add an expert advisor (EA) on my platform?

Submitted by Bhupesh.Belchandan on
How can I add an expert advisor (EA) on my platform?
  1. After downloading and installing the EA log into your trading platform.
  2. Select the ‘File’ option from the toolbar and then ‘Open Data Folder’.
  3. Click on ‘MQL4’ and then ‘Experts’ and drag your EA to the new folder that appears.
  4. Restart and re-log into your platform.
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