You can contact our Customer Support Department with any questions you might, from registration, to downloading your platform, to accessing MyFXTM.

Monday to Friday: 24 hours

Saturday: 11:00-16:00

Sunday: 12:00-20:00

(GMT+2/GMT+3 during Daylight Saving Time)

You can contact us by calling +44 203 734 10 25, via Live Chat, or by email [email protected].

Go to the ‘Accounts Overview’ section from within MyFXTM.

Click on the arrow next to the ‘Deposit’ button on the account you’d like to change the password for and select ‘Change trading password’.

Click ‘Next’ and enter the PIN sent via email or SMS to the relevant fields.

Create your new password and click ‘Submit’.

You can find full details on your transactions in MyFXTM by following the steps below.

• Go to ‘Transaction History’.
• Find the relevant transaction.
• Click on the transaction ID number.

FXTM offers a variety of payment methods including credit and debit cards, e-Wallets, crypto, Bank Wire transfers and local payment solutions.

We don’t accept cash deposits.

Advantage: $/€/£ 500

Advantage Plus: $/€/£ 500

Once you become a verified client, you’ll have access to all of FXTM’s products and services. Verify your profile by uploading clear, color copies (mobile photo or a scan) of the following documents:

1. Proof of identity – passport, national identity card or driving license
   (if your identification document also states your correct residential address, then an additional proof of address document might not be required.)
2. Proof of address – bank/card statement or utility bill. Examples of documents which can be provided are:
   Water/gas/electric/internet/telephone bill.
   Residency certificate or tenancy contract.

You can reset your password in 3 simple steps:

1. Enter your MyFXTM ID or email
2. Enter PIN
3. Enter new password.

Please make sure that you keep your password in a safe place and don’t disclose it to any third parties.

If you get this message, it means that your number or email was already used to register with FXTM.

If you’ve forgotten your password, you can follow the steps to create a new password here.

While you can only open one MyFXTM account, you can open multiple trading accounts and access a range products and services in MyFXTM.

A guide to one of the most popular and trusted technical charting tools in forex - the Japanese Candlestick. The second part of our mini-series on candlestick formations looks closely at bearish patterns and strategies.

This Ebook covers:

• The value of reading and using candlestick patterns for traders
• Integration of candlestick charting into trading strategies
• Visual examples of charts and formations